![]() Instacart’s changing pay structure is the source of at least two class-action lawsuits, but safety is also something Solis has struggled with. “It’s getting to the point where it’s just not enough and I’m not making what I need to make,” said Solis. While he once brought home $1,000 a week, now Solis often struggles to break $500 for a week’s work after sitting on the app for hours in search of profitable orders, even while working across multiple apps besides Instacart. Soon, Solis was experiencing huge cuts in his pay from when he started. In some cases, he was making up to 50% less than average on orders. Tips, which make up the bulk of pay for shoppers, also dropped when Instacart’s default tip was set at a paltry 5%. When Instacart decided to bundle individual orders together (“batches” as shoppers call them), batches began to double and triple in size – with 60 or 70 items in a batch for multiple orders at different addresses – while the pay remained the same. “I thought it was a pretty good deal as far as the pay compared to what I was actually doing, the time frame I was allowed to do it in, and all that stuff,” said Solis.īut soon, Solis noticed dips in his pay – small at first, but ever-growing. After running a business since 2008 and while trying to move out of state, he joined Instacart because it offered a low bar of entry and the flexibility Willy needed. Willy Solis, 43, Instacart shopper in Texas since October 2019, lead organizer with the Gig Workers Collectiveįor Willy Solis, Instacart started as a way to make ends meet during a transitional employment period.
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